Tmbr offers a 6-month manufacturing warranty on all phone cases, from the date of purchase, on any defects caused by our manufacturing process.
To submit a warranty claim, email firstname.lastname@example.org with your order number in the subject line (phone case must have been purchased from our online store) and photos of the issue with the phone case.
The warranty does NOT cover normal wear and tear, stolen, lost, dropped, or broken from any other misuse from the user. Tmbr is NOT liable for any other damages that their phone cases or any other products offered on Tmbrs.com may cause from using the product. Tmbr has full discretion as to what may or may not qualify as a manufacture defect.
**Customized cases (Monogram Cases & Custom Cases) cannot be returned.
We want you to love every Tmbr. purchase. That’s why we’ve made returns so easy! Fill out the form HERE and we will help process your return quick and easy!
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Our New iPhone 5C Clear Cases offers a durable protection while showing the true colors of your iPhone with a thin veneer layer of wood on the back of the case to give you that unique look and feel that we believe every case should have.
Natural Feel and Finish
Lightweight and Thin
Thin Overhang to Protect The Screen
Works With Screen Protectors
At tmbr., we make one-of-a-kind cases to complement our customers' many unique styles and individual personalities. Our cases are made from high-quality wood materials and with an easy-to-snap-on black carbonate shell to offer great flexibility and protection for your phone. Each tmbr. case is a little different than the next because of the unique variations in each piece of wood that is used.
Shipping & Returns
You may return all new, *non-custom items within 30-days of delivery for a *full refund. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 7-10 days after your item has arrived back to our facility, however, in many cases you will receive a refund more quickly.
All orders within the USA have the option to select Free Shipping. The estimated delivery time after shipment is 2-4 days when the Free Shipping option is selected.
If you need your item in a hurry we also offer Priority Shipping within the USA for an additional charge. The estimated delivery time is 1-3 days after the item has left our shop. Please keep in mind that if you order a custom engraved phone case, watch, or pair of sunglasses that there is additional processing time for the engraving of your item.
All orders OUTSIDE of the USA have the option to select Free Shipping if your order value is over $75. The estimated delivery time after shipment is 7-14 business days when the Free Shipping option is selected.
*Non-custom orders are all orders that you did not provide us with additional requirements to complete your order. Monogram & Custom Cases, Engraved Watches and Engraved Sunglasses are considered custom orders and cannot be returned for a refund.
*Full refund does not include any upgraded shipping costs. If you upgrade your shipping from our Free Shipping option, that shipping cost will not be refunded to you.
Send us an Email
Email us: email@example.com
Have A Question? Text us 760-933-TMBR Monday - Friday (9am - 5pm MST)